DTH industry in India is booming and people have started taking keen interest in investing in this industry. Ever since Dish TV came into the DTH market, many new DTH companies have started their business in India. Demand for Tata Sky dealership, Airtel DTH Dealership, Dish TV Dealership is on the rise. You may start any new product or service but the factor that keeps it running is the customer care service. That is why proper DTH service customer care is important. This article is on Dish TV Customer Care but we have also published articles on My Tata sky customer care and Airtel DTH customer care; do check them out.
Dish TV is currently the largest DTH service provider in India after its merger with Videocon D2H. So, it has to maintain an extensive customer care service for full satisfaction of its customers. Dish TV offers a variety of methods of reaching their customer care executives.
You can try any one of them and you will be advised on your issues. If you are facing the issue in recharging your DTH service account, if you have paid for the service but you are not able to avail all the channels, set up box issue, dish issue, dysfunction of remote etc.
Dish TV Customer Care is very efficient and they always address customer complaints on priority.
Dish TV Customer Care Mail id
As mentioned above, the Dish TV Customer Care center can be reached by various means and one among them in through the mail. You can drop an email to [email protected] anytime from your registered email id. If you are dropping the mail from any other email id then do not forget to mention your customer registration number or membership number in the mail. Then it will be easy to identify your account and dish details.
This will help the customer care executive support you faster and more efficiently. For any irregularities in account recharge, faults in equipment, subscription issues you can drop a mail to the above email id with a descriptive explanation of the issue.
But if your issue is corporate or business related, then write a mail to [email protected]
If you want a new subscription, then go to the ‘Want to Book Dish TV’ tab in the website and fill in the contact details. The executives from Dish TV will get back to you in a few hours and will talk you through all the details.
Dish TV Customer Care Chat
This is a new feature introduced by Dish TV and many other websites in India. In order to extend their customer care support, many services have introduced the customer care chat feature. When you log into their website, you will see a chat option on the bottom right corner.
You can then chat with the customer executives from the site itself and explain your issue right there. It is one of the fastest means of getting your DTH issues resolved.
Right Now No option available for Chat
Dish TV Customer Care Toll-Free number
Just like any other service, Dish DTH also offers customer care toll-free number to address the issues of its customers. Just dial 1800-258-3474 from your registered mobile number and you will reach the customer care service of Dish TV.
Local charges will apply for the other customer care numbers of Dish TV that are- 1860-258-3474 and 1860-120-3474.
You can call any one of the above-mentioned numbers to inform them about your DTH issues. They will either try to resolve it over the call else they will send servicemen to your address to look into the set-up box, cables and dish.
Service men visit are chargeable for every new visit or new issue ticket raised.
If you want to receive a call back from the customer care, then you can drop a SMS ‘CALL ME’ to 57575 from your registered mobile number.
The customer care executive will call your back in a few hours.
We hope the above methods of reaching Dish TV Customer Care support help you out. Among them, all, reporting your issue over call and chat are the fastest means of getting your issue resolved.
We also have articles on Dish TV Channel list and Dish TV Recharge offers; do not forget to check them out!