In the evolving DTH market in India, brands like Videocon D2H, Airtel DTH and Tatasky DTH service provided tough competition to the once DTH giant Dish TV. The first DTH service in India was provided by Dish TV but later due to severe competition in the market, the company devalued. But by merging with Videocon D2H it is now the largest DTH operator in India with a user base of 27.6 million. With such a huge user base, it is vital to maintaining a proper customer care support. In this article, we have covered all ways of reaching Videocon D2H Customer Care. Do check out our Tata sky customer care article.
Just like any other DTH company, Videocon D2H has various means of reaching customer care services.
Though it does not have a direct chat with customer care executive as offered by Dish TV Customer care, yet it has got 24/7 customer care support.
You can easily reach them by the below-mentioned means and your issue will be addressed duly by the support executives of Videocon D2H service.
Videocon D2H Customer Care number
Calling a support executive and explaining your DTH issue to him directly is one of the fastest and easiest methods of customer care support. Videocon D2H offers toll-free customer support number as well as region-based customer care numbers.
The Videocon D2H Customer care toll-free number is 1800-1370-111. You can also call 07355873558 or 01203989677 to inform the support executives of Videocon about your D2H issues.
The company also offers region based customer care numbers and they can talk to you in your regional language for better support and understanding. You can also check out the Airtel DTH Customer care details in our other article.
Videocon D2H Customer Care mail id
Remember those days when you had to visit the customer care office of your DTH service company to report any kind of issues and then they would send their executive over to your house for support?
Well, you don’t have to take that much trouble any more now. You can easily contact your Videocon D2H Customer care through various digital and telephonic means which are much cheaper and faster.
Drop a mail at email@example.com explaining your issue descriptively. Do not forget to mention your customer ID in the subject line of the mail so that it becomes easy for the customer support executive to track down your subscription details.
As a result, he can know about your account details and help you accordingly. It helps in better understanding of the issue.
There are various methods of recharging your DTH service or package subscription. You don’t have to go to the DTH office anymore to recharge your subscription.
Digital wallets like Paytm and Mobikwik offer faster and cheaper methods of recharge by getting you cash back and offers on recharges.
There is one other method of recharge and that is by calling the customer care of Videocon D2H at 9115691156.
You can call this number and through the help of the customer support executive, you can recharge for your subscription through credit or debit card. You can reach the 24/7 Videocon D2H customer care center by calling this number.
If you do not wish to place a call to the customer care rather you want them to call you back on the certain issue, then just go to the official site of Videocon D2H and click in the tab that says, ‘Request a call’.
If you are an existing user, then choose accordingly. If you want to subscribe to Videocon D2H service, then choose the option ‘Get a new D2H connection’.
Just fill up the form that pops up after that and click on submit. You will receive a call back from the support executive regarding details of your subscription.
He/she will support you till a new connection is established. If you are an existing customer then they will call you back to resolve your issue.